For first time customers of Lulo Swimwear the minimum order is 2 dozens. New customers will be placed on Proforma until such time that total orders invoiced is over USD$6,000. Once customers have reached the USD$6,000 expenditure, they will be placed automatically on 30-day net account providing they have completed a credit application form and have been approved by Lulo Swimwear.
- Call our customer service representative +1(310)294-4039.
- Please have an order form or the web site available when calling so that you can reference item numbers.
- Email you order to firstname.lastname@example.org . We can provide an order form to you via email.
Products or goods purchased from Lulo Swimwear shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to Lulo Swimwear and will typically be granted on a semiannual basis.
Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Lulo Swimwear prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer
Please email us with details of the product prior to returning it.
Lulo Swimwear accept credit card (MasterCard, Visa, Discover, and American Express) and EFT payments.
All credit card payments currently do incur a merchant fee of $2.9%.
If paying via EFT, please email us through remittance advice as proof of payment.
shipping we do!. On all orders freight will be charged on each invoice at a rate of 7% per invoice total, a minimum charge of $25.00 will apply.
Orders over $1500 are FIS (Free in Store)
Please inspect all shipments immediately upon arrival. Please contact Lulo Swimwear at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
Please allow at least 15-20 days from the time of your order for completion of items. Larger orders may require more time; please contact me for information about availability.
Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order, they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. Back Orders under $600 will be shipped on the same terms as outlined in shipping section above. Back orders over $600 no shipping charges will apply.
We do not ship international orders at this time.
We have experienced too many customs and shipping complications to make this worthwhile for the customer.